About the job
Company Description
Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Join us and discover just how far you can go!
Role Introduction
If you’re dreaming of a career in the air cargo industry, we may have some good news for you. Cathay Cargo is looking to strengthen its sales teams by recruiting a Cargo Sales Support Officer.
Key Responsibilities
What’s your role? Reporting directly to the Cargo Sales Support Manager, you will be responsible for booking cargo, answering customer queries (by e-mail and telephone) and proposing network and service solutions.
More specifically, your key responsibilities will be to:
Develop sales by :
- contributing to the implementation of the cargo business plan,
- assisting the Cargo Sales Support Manager in achieving sales targets,
- maximizing on-board capacity and sales on each flight.
Serve customers by :
- coordinating with the sales team the actions necessary to provide quality service to customers,
- responding to customer inquiries and bookings quickly and professionally,
- organizing day-to-day relations with all parties in the aircargo chain and using all distribution channels to develop sales,
- by assisting the Cargo Sales Support Manager in the deployment of digitalized programs designed to encourage online booking.
Requirements
Your knowledge:
- Ideally, you have specialized training in sales and/or cargo/logistics,
- Initial experience in the air cargo sector would be a definite plus.
Know-how and interpersonal skills:
- You have excellent communication skills (written, verbal and interpersonal),
- Your listening skills and ability to negotiate with a variety of contacts are strong.
- Your ability to take on challenges and achieve results is essential,
- A strong ability to develop a well-founded argument highlighting the advantages and qualities of the company’s services is also required,
- A critical and creative mind capable of analyzing and formulating sales proposals is also welcome,
- Finally, you work independently, dynamically and rigorously,
- You are proficient in Microsoft Office,
- Fluency in French and English is essential.
Personal & Application Information
Personal & Application Information
- Please apply with CV and a cover letter (written in French) outlining why you are interested in this role and what makes you stand out from others.
- You must have French work rights and be in France to apply. We will not be sponsoring any work visas.
- Contract type : permanent
- Recruitment reason : replacement
- Job posting date : 3 May 2024
- Application deadline : 19 May 2024
This position is to be filled very quickly and is based at Roissy-CDG (Zone de fret 7).
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.
Candidates not notified the 31 May 2024 the latest may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.