Waiter – Explora Journeys – Ship Based Job in Malta

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About the job

Job Purpose

An exciting opportunity exists for a world class Waiter to join our newly created luxury travel brand “Explora Journeys”. While establishing a friendly relationship with guests, the Waiter provides excellent and professional dining service to guests in any assigned venue, presenting the menus and suggesting particular courses and drinks.

Key Accountabilities

  • Supervise their assigned station at any restaurant, including the buffet area;
  • Greet, presents menus and takes orders from guests;
  • Present the wine and beverage list and assist guests to make their selection;
  • Possess full knowledge of the menu and provide menu explanation and recommendations;
  • Ensure that all special diets and special requests are fulfilled according to guest requirements. Serve the various courses and beverages, ensuring correct presentation;
  • Ensure that the assigned station is clean and supervises the correct mise en place before and after every service;
  • Complies with Explora Journeys standard procedures relating to cleanliness, set-ups and service standards;
  • Report immediately any problems and guests complain to their direct supervisor;
  • Supervise the Assistant Waiter assigned to their station, ensuring they are performing their job correctly, and providing help, encouragement, and coaching;
  • Perform Room Service duties when requested by supervisors;
  • Possess full knowledge of current P.H rules and regulations and maintain P.H standards at all times.

Qualifications

  • Fluent English, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French;
  • High School certificate is an advantage;
  • Experience in 4/5 stars restaurant, hotel or resort is an advantage;
  • Good interpersonal skills, positive attitude and willingness to learn;
  • Passion for hospitality and customer service driven;
  • Cruise industry experience is an advantage.

Visa Requirements

Possess a valid passport and seaman book.

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