Support Associate Jobs in Czechia

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About the job

Job Description

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes – then read further!

We are looking for both full-time and part-time Support Associates to join our Support team in Prague!

What You’ll Be Doing

  • Supporting our customers, courier partners and venues via live chat and phone
  • Ensuring that the delivery operations run smoothly
  • Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

  • You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
  • You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
  • You can work in shifts in mornings, evenings and weekends – our support is open 24/7!
  • You are fluent in Czech language and you have professional working proficiency in English

What We Can Offer You

  • Development of your communication, multitasking and prioritization skills
  • Participation in side projects, such as automation or training
  • Personal approach and utmost support in your personal growth
  • Engaging team culture full of fun, respect and mutual support
  • Possibility of working from home
  • Multisport card, Benefit Plus program, discount on Wolt orders and of course, limitless snacks and drinks in the office

Next Steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

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